Hotline Technology Manager

Hotline Technology Manager

As the technology manager of a new statewide hotline, you are responsible for the management of all technical facets of the organization. This key member of the team is expected to maintain a consistent office schedule on a full time basis in order to interact with staff regularly and troubleshoot any technological issues that may arise. This position is responsible for the delivery of solutions around phones, office technology and equipment- servers, desktops, laptops, networked printers/scanner, mobile devices, projector, website, etc.

The technology manager must:

Maintain awareness of industry best practices and be able to make recommendations based on such. Track depreciation and take inventory of all technology and equipment.

Have the ability to update and manage servers, software, back-up systems and databases; as well as the ability to manage the back end of website and Outlook.

Administrator responsibilities of phone system, voicemail system management, and some vendor management.

Be willing to be on call for a 24 hour, seven day a week hotline and be willing to go above and beyond to ensure survivors of violence can reach crisis intervention when necessary.

Qualifications:

BS required.  Master’s preferred. Two years related experience, and excellent command of modern office software; Microsoft Office Suite & trouble-shooting of Word, Excel, and Outlook, as well as knowledge of back end website maintenance.

Deep technical expertise is required as is an understanding of the unique and critical nature of meeting the needs of survivors of violence. An understanding of feminist theory/domestic and sexual violence preferred. Students are encouraged to apply!

Salary $75,000 DOE

Please send a resume and cover letter by July 16, 2018 to Sarah Rennie at This email address is being protected from spambots. You need JavaScript enabled to view it.

Community Organizer

Community Organizer

Our Mission:


MCEDSV is dedicated to the empowerment of all the state's survivors of domestic and sexual violence.  Our mission is to develop and promote efforts aimed at the elimination of all domestic and sexual violence in Michigan.


Our Vision:

MCEDSV is Michigan's catalyst for creating empowered and transformed individuals, communities, and societies committed to building a lasting legacy of equality, peace and social justice, where domestic and sexual violence no longer exists.

Position Overview:

The Coalition understands the importance of Detroit as a city center representing a rich cultural history in the state and country. Serving Detroit will involve serving groups with unique barriers and resiliency factors, both in general and in the movement to end domestic and sexual violence, specifically. The community organizer must be knowledgeable of Detroit’s history and operate as someone who can work to bridge resources and connect diverse groups... This position entails building relationships and partnerships with varied sectors of social services (e.g. government, non-profit, faith based, culturally specific, and for-profit) in Detroit and surrounding areas. Other specific tasks will include non-traditional partners to ending and preventing domestic and sexual violence including working with urban gardening, food deserts, paid maternal leave activists and others seeking to improve the quality of life for all persons in the City of Detroit and Wayne County.

Qualifications:

  • Commitment to social justice and ability to be a servant-leader. Be committed to long term, grass roots change.
  • Able to work with a flexible schedule (community events may occur on evenings and weekendsGood communication skills and comfort with public presentation, speaking in public, potentially apart of a public broadcast, e.g. TV/radio.
  • Understand the complexity and intersectionality of survivors in the Metro Detroit area including most prevalent challenges and barriers to services.
  • Understanding of prevention strategies
  • Computer and Social media savvy 
  • Ability to work with autonomy and have self-motivation to create multiple strategies and approaches that are creative and engaging
  • Understand the dynamics of a community organizer’s role to empower the community and support community leadership.
  • B.A.required, Masters or equivalent experience preferred.  Bilingual in Spanish or Arabic  a plus

Salary $50,000 DOE.  Generous paid leave and health benefits. Please send resume and cover letter explaining your commitment to ending domestic and sexual violence in Detroit to

This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. by July 18, 2018.  Incomplete applications will not be considered.

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Hotline/Helpline Advocate

Michigan Coalition to End Domestic and Sexual Violence Position Description:
Hotline/Helpline Advocate


Our Mission:
MCEDSV is dedicated to the empowerment of all the state's survivors of domestic and sexual violence.  Our mission is to develop and promote efforts aimed at the elimination of all domestic and sexual violence in Michigan.   
 
Our Vision:
MCEDSV is Michigan's catalyst for creating empowered and transformed individuals, communities, and societies committed to building a lasting legacy of equality, peace and social justice, where domestic and sexual violence no longer exists.

I.    Position overview:

•    MCEDSV is launching a statewide sexual assault hotline and is hiring full and part time hotline staff. The right candidate will provide support, advocacy, information, referrals, and crisis intervention to survivors of sexual violence. Advocates will work in a team setting and have the opportunity for growth in creation of tools and publications that support their work on the hotline/helpline.

II.    Qualifications:

•    Prior experience serving the needs of survivors of violence.
•    Understanding of intersectionality, trauma-informed, and survivor-centered service delivery models.
•    The ability to maintain confidentiality regarding callers.
•    Ability to interact with callers in a non-judgmental manner.
•    Ability to work independently and as part of a team.
•    Familiarity with statewide agencies and resources for homeless and at-risk populations.
•    Must be able to work with diverse cultural and socio-economic backgrounds.
•    Strong organizational skills.
•    Experience working on a hotline/helpline.
•    The candidate will exhibit excellent communication and crisis management skills.
•    The candidate will exhibit skills in creating tools and publications.
•    The candidate will exhibit skills in working in a team environment.
•    The candidate will exhibit high level of communication skills.
•    Willingness to spend the first six weeks of hire in training “boot camp” regardless of part time or full time status.
•    Ability to speak a second language valued.


III.    Salary:


Full time:  $38,000 (DOE) with generous benefits package;
Part Time $20 per hour (DOE)
Please submit resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it.. In the cover letter please state if you are applying for a full or part time position and highlight any further qualifications for the position.
Transgender, LGB, minority and non-traditional candidates strongly encouraged to apply.

Survivor Law Project Research, Briefs, and Pleadings Bank

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